Privacy Policy

This Privacy Policy outlines how Xplore Nails (referred to as “the Site,” “we,” or “us”) collects, utilizes, and discloses your Personal Information when you visit or make a purchase from the Site.

When you visit the Site, we automatically gather certain details about your device and your interaction with the Site, as well as information necessary to process your purchases. Should you reach out to us for customer support, additional data may be collected. In this document, “Personal Information” refers to any information that can uniquely identify an individual, as detailed below:

• Device Information
  • Collected Data: Includes web browser version, IP address, time zone, cookie information, specific pages or products you view, search terms, and interaction details with the Site.
  • Purpose of Collection: To accurately load the Site for you and perform analytics to optimize our Site usage.
  • Collection Method: Automatically gathered via cookies, log files, web beacons, tags, or pixels.
  • Business Disclosure: Shared with our processor Shopify.
• Order Information
  • Collected Data: Includes name, billing and shipping addresses, payment information (e.g., credit card numbers), email address, and phone number.
  • Purpose of Collection: To fulfill our contract by providing products or services, processing payment, arranging shipping, providing invoices and/or order confirmations, communicating with you, screening for potential risk or fraud, and aligning with your preferences to provide information or advertising about our products or services.
  • Collection Method: Directly collected from you.
  • Business Disclosure: Shared with our processors including Shopify, Facebook, Google, and Shipbob.
• Customer Support Information
  • Purpose of Collection: To provide customer support.
  • Collection Method: Directly collected from you.
  • Business Disclosure: Used to offer customer support.

Sharing Personal Information

We share your Personal Information with third-party service providers to help us provide our services and fulfill our contracts with you, as described above. For instance:

• We utilize Shopify to power our online store—more about how Shopify uses your Personal Information can be found here.
• We may disclose your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information we receive, or otherwise protect our rights.

We use your Personal Information to provide services including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

Lawful Basis

For residents of the European Economic Area (“EEA”), processing of your personal information is based on the following lawful grounds under the General Data Protection Regulation (“GDPR”):

• Your consent;
• Performance of our contract with you;
• Compliance with our legal obligations;
• Protection of your vital interests;
• Public interest tasks;
• Our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We retain your Personal Information for our records unless and until you ask us to delete this information.

GDPR Rights

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it, and to ask that it be corrected, updated, or erased. Contact us at [contact@xplorenails.com] if you wish to exercise these rights.

CCPA Rights If you are a resident of California, under the California Consumer Privacy Act (CCPA), you have the right to access the Personal Information we collect about you, to port it to a new service, and request that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us via contact@xplorenails.com.

Cookies are small data files that are placed on your device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media or content cookies, to enhance your browsing experience by remembering your preferences and repeat visits, and to gather information on how the website is used. This helps us make your visit more enjoyable and tailor our site to your interests.

For more detailed information on how we use cookies and how you can manage them, visit our Cookie Policy.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@xplorenails.com or by using the details provided below:Xplore Nails
Email: contact@xplorenails.com

Thank you for trusting Xplore Nails with your personal information. We are committed to protecting your privacy and securing your data.